Page 72 - South Mississippi Living - September, 2015

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MIND YOUR
Five simple rules of business etiquette
n the changing and fast- pace world of business, there are still some etiquette rules that apply.
Here are a few.
1. Send a Thank You Note
The art of the thank you note should never die. If you have a job interview, or if you’re visiting clients or meeting new business partners — especially
if you want the job, or the contract or deal — take the time to write a note. You’ll differentiate yourself by doing so and it will reflect well on your company too.
2. Know the Names
It’s just as important to know your peers or employees as it is to develop relationships with clients, vendors
or management. Reach out to people in your company, regardless of their roles, and acknowledge what they do.
3. Observe the ‘Elevator Rule’
When meeting with clients or potential business partners off-site, don’t discuss your impressions of the meeting with your colleagues until the elevator has reached the bottom floor and you’re walking out of the building. That’s true even if you’re the only ones in the elevator. Call it superstitious or call it polite but either way, don’t risk damaging your reputation by rehashing the conversation as soon as you walk away.
4. Focus on the Face, Not the Screen
It’s hard not to be distracted these days. We have a plethora of devices to keep us occupied; emails and phone calls come through at all hours; and we all think we have to multitask to feel efficient and productive. But that’s not true: When you’re in a meeting or listening to someone speak, turn off
the phone. Don’t check your email. Pay attention and be present.
5. Don’t Judge
We all have our vices, and we all have room for improvement. One of the most important parts of modern-day etiquette is not to criticize others. You may disagree with how another person handles a specific situation, but rise above and recognize that everyone is trying their best. It’s not your duty to judge others based on what you feel
is right. You are only responsible for yourself.
The digital landscape has made it even more difficult to know whether or not you’re crossing a line, but it’s simple. Etiquette is positive. It’s a way of being — not a set of do’s and don’ts. So before you create that hashtag or text someone mid-meeting, remember the fundamentals: Will this make someone feel good?
72 SOUTH MISSISSIPPI Living • September 2015
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